Welcome to the Institute of Financial Operations and Leadership online academy website. All visitors continuing to use this website agree to comply and be bound by the terms and conditions detailed in this policy.
These website terms and conditions should be read in conjunction with both the IFOL’s Privacy Policy and Copyright Statement.
These three documents when read together, govern the way our relationship works with visitors when using our website.
If you fail to agree with any part of the terms and conditions on this page then please leave this website.
Your co-operation in reading these terms and conditions is appreciated
Terms And Conditions
The use of the IFOL website is subject to the following terms of use:
• The content of this website is subject to change without notice
• Please read our Privacy Policy to learn about our policies towards cookies
• The IFOL cannot provide a guarantee or warranty regarding the accuracy, completeness, timeliness and suitability of content, materials, data and information published in this website. Visitors acknowledge that this website may contain errors and inaccuracies. The IFOL specifically excludes ourselves from legal liability for errors and inaccuracies to the maximum extent permissible by law
• Visitors use the content, information, materials and data on the IFOL website entirely at their own risk for which the IFOL will not be held liable. It is the responsibility of the visitor to ensure that anything used from the website is fit for the purpose intended and meets the visitors requirements
• The IFOL website contains intellectual property and materials, which are owned by or licenced to the IFOL for use. These intellectual property items consist of content, appearance, layout, design, code and graphics. Reproduction of any aspect of the IFOL website is prohibited other than finer aspects of Copyright which are referred to in our Copyright Statement
Sales And Transactions: Cancellations
Under the terms of the United Kingdom's Distance Selling Regulations you have the right to cancel an order of merchandise items within seven working days beginning on the day after your item is delivered.
If you wish to cancel your merchandise order you will be required to return the item to us within seven working days of the item's delivery to you. You will be responsible for the return postage costs. Once the item has been returned to IFOL in an unused and saleable condition, you will receive a refund of the price you paid for the item.
Non-Refundable Items
Membership Fees and online course fees are non-refundable unless otherwise stated.
Please note that we are unable to accept cancellations or offer refunds on any digital items once the download link has been emailed.
Delivery
Most items are delivered electronically within a few days. By post via Royal Mail 2nd Class postage to UK mainland is always included unless otherwise specified. For overseas deliveries or Special Delivery please contact contact the Birmingham Office to ascertain postage charges and delivery estimates.
Lost Items
Once IFOL records that a secure membership item has been dispatched, it becomes the responsibility of the customer. Please contact the Birmingham Office if you believe an item has been lost in the post.
Trademarks
All trademarks used on this website which are not the property of, or licenses to the IFOL are acknowledged throughout this website. If you believe there has been a breach of trademark please contact the IFOL without delay.
Potential Legal Claims
Unauthorised use of the IFOL website may create potential legal claims:
• The unauthorised use of the IFOL website may be a criminal offence and may give rise to claims for damages
• Any dispute arising with visitors when using this website will be governed by the prevailing laws of England, Scotland, Wales and Northern Ireland.
Advice
The IFOL accepts no liabilty for advice given from Ask The Experts. Advice is the opnion of the expert.
Malware And Viruses
Whilst the IFOL takes every possible reasonable precaution to prevent malware and viruses from appearing on the IFOL website it is not always possible to prevent these from occurring with a determined attempt from a hacker. Such occurrences would be extremely rare, but the IFOL cannot be held liable if visitors are cross-infected by malware and/or viruses following a visit to the IFOL website. It is the responsibility of the visitor to invest in anti-malware and anti-virus software to prevent such an infection. If you suspect that the IFOL website has been hacked or is infected by malware/viruses please contact us.